Thank you for shopping with The Laser Loonies! We want to make ordering from us as simple as possible. Please see below for information about processing, postage and delivery.

​

1. Processing Time

• All personalised and made-to-order products are carefully prepared before dispatch.

• Please allow 1-3 working days for your order to be made and prepared for dispatch.

• During particularly busy periods, processing times may occasionally be a little longer.

​

2. UK Shipping

• UK postage from just 90p.

• Orders are sent using trusted delivery services, including Royal Mail.

• The postage options available to you will be shown at checkout and may vary depending on the size, weight and quantity of your order.

​

3. Delivery Times

• Once your order has been dispatched, UK orders are typically delivered within 2–5 working days.

• Delivery times are estimates and can occasionally be affected by postal delays or circumstances outside our control.

​

4. International Shipping

• We ship worldwide.

• International delivery times vary depending on the destination and postal service.

• Any applicable customs charges, duties or taxes are the responsibility of the customer.

​

5. Lost or Damaged Packages

If your order does not arrive or arrives damaged, please contact us as soon as possible so we can help resolve the issue.

For damaged items, please provide photographs of the packaging and item where possible.

​

6. Incorrect Shipping Information

Please carefully check your delivery address before completing your order.

We cannot be held responsible for orders sent to an incorrect or incomplete address provided by the customer.

​

Questions?

If you have any questions about your order or delivery, please contact us at:

thelaserloonies@gmail.com